FAQ Topic: FAQs

What’s the best kitchen flooring?

When considering the best kitchen flooring, several factors should be taken into account, including durability, water resistance, ease of maintenance, and suitability for a high-traffic area.

Vinyl flooring (such as LVT or SPC) is an excellent choice for kitchens due to its affordability, water resistance, and low maintenance. It can withstand spills and moisture without warping or staining. Vinyl comes in a wide range of designs, including options that mimic the look of wood or tile, providing versatility in matching various kitchen styles.

Wood flooring, particularly engineered hardwood, can add warmth and natural beauty to a kitchen. However, it[…]

What are the best flooring for high traffic areas?

When considering flooring for high traffic areas, durable hard flooring options like vinyl and wood are recommended. These materials are tough and hardwearing.

Distressed and rustic wood is particularly forgiving. Whilst it is softer than vinyl materials and prone to marks, dents and scratches, characterful woods with knots, tonal variance and alike tend to hide surface wear and in many cases, the wear adds character to a wood floor to give it that worn-in, natural look and feel.

Vinyl is particularly resistant to wear, scratches, and stains. Additionally, resilient (vinyl, SPC and LVT) products are easy to clean and maintain. Consider the[…]

I can I repair a scratched or damaged floor?

A scratched or damaged floor isn’t necessarily a disaster, but it can feel like it sometimes. To repair scratches on your flooring, you can use scratch repair kits, touch-up markers or fillers that match the colour of your floor. For stains, try using a mild cleaner or a specific stain remover recommended for your flooring type. If there is significant damage, it’s best to consult a professional for repair or replacement options

How do I deal with transitions, gaps, and unevenness in my floor?

Transitions, gaps and unevenness are very common issues, especially in older properties. Firstly, we can tackle this for you if you like! Our installation service is comprehensive and we can take on most preparatory works if you would prefer a one-stop shop. We are also happy to discuss this element of the work with you or your contractor if you wish.

You can use profiles and transition strips to create a smooth transition between different flooring types, we have many solutions available. Most gaps can be filled. To fix unevenness, consider levelling compounds, underlayment and ply materials. In extreme circumstances you[…]

Do you do commercial flooring?

Yes, we can take on commercial flooring work. As our main specialty is residential, we may not have all commercial samples to hand and readily available. Please contact us to discuss your commercial flooring project and we can arrange for samples accordingly.

Can I have a runner on my stairs?

Stair runners have become very popular over the last few years, so it’s no wonder customer often ask if they can have a runner. Fortunately, most stairs are fine for runners. Unless your stairs are in particularly bad condition, to get your stairs runner ready you will need to decorate them. You may be surprised what a litatle filler and paint can do!

We have installed narrow and wide runners, straight and curved runners. We can install runners to almost any staircase – including open plan! If you are unsure, please feel free to send us a picture of your stairs.


How can I remove a stain from a carpet?

To remove a stain from a carpet, it will depend on the stain. For most, typical household stains:

  1. Remove by blotting the stain with a clean cloth or paper towel to absorb any excess liquid.
  2. Then, gently dab the stain with a mixture of mild soap (such as 1001 or Vanish) and water, working from the outside in.
  3. Rinse with water and blot dry.
  4. Repeat if necessary.

How often should I clean a wood floor?

It will depend on the specific flooring you purchase but in general, to keep it in top condition, it’s best to clean a wood floor regularly. Sweep or vacuum to remove dust and dirt daily (or as needed). For mopping, use a microfibre mop with a recommended wood floor cleaning solution once a week or every two weeks. Avoid excessive water, as it can damage the wood.

Can you provide floor samples?

In most cases, yes  we can provide floor samples – but we do not really carry small ‘hand’ samples in stock.

If you would like samples of our products, we can arrange for our manufacturing partners or post them to you. Just let us know which ones you are interested in.

However, you are welcome to borrow our larger showroom samples which will provide a much larger section to help you visualise. This is highly recommended with wood flooring as the larger showroom samples are better at showing more of the characteristics, tones and variance you should expect.

Do you offer a flooring design service?

We don’t really offer a flooring design service. However, we have worked on many projects, seeing various outcomes. Through this experience we can offer constructive advice and share ideas with you.

If you would like a design consultation, please contact us and we can put you in touch with local designers that are experts in inspiration!

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